privacy policy
Welcome to Evami! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website [Your Website URL, e.g., www.evami.com] and make purchases from us.
By using the Evami website, you agree to the practices described in this policy.
1. Information We Collect
To provide you with a seamless shopping experience, we collect the following types of information:
A. Information You Provide Directly:
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Account & Order Information: When you create an account, place an order, or contact our customer service, we collect your name, email address, shipping address, billing address, and phone number.
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Payment Information: We collect payment details such as your credit/debit card number or other payment method information. Please note: We do not store your full credit card details on our servers. Transactions are processed through a secure, third-party payment gateway.
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Preferences: Your size, style preferences, and wishlist items to personalize your experience.
B. Information Collected Automatically:
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Device & Usage Data: We automatically collect information about how you interact with our site, including your IP address, browser type, pages you view, and the times you access our site.
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Cookies: We use "cookies" (small text files stored on your device) to remember your preferences, keep you logged in, and understand your shopping behavior. This helps us improve our website's functionality and show you relevant product recommendations.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
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To Communicate With You: To send you transactional emails (like order updates), respond to your customer service requests, and inform you about new products, promotions, and special offers (you can opt-out of marketing emails at any time).
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To Improve Our Services: To analyze how customers use our website, which helps us fix errors, improve our product selection, and enhance the overall user experience.
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For Security & Fraud Prevention: To protect our website and your accounts from fraudulent transactions and unauthorized access.
3. How We Share Your Information
We value your trust. We do not and will not sell or rent your personal information to third parties for their marketing purposes.
We only share your information in the following limited circumstances:
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Service Providers: We share your information with trusted third parties who perform services on our behalf, such as:
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Payment processors (to handle your transactions securely).
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Shipping carriers (like FedEx, UPS, or the postal service to deliver your orders).
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IT and analytics providers (to help us run and improve our website).
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Legal Obligations: We may disclose your information if required by law, such as to comply with a court order or to protect our rights, property, or safety.
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Business Transfers: If Evami is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction.
4. Your Choices and Rights
You have control over your personal information:
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Account Information: You can access, update, or correct your personal information at any time by logging into your Evami account.
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Marketing Emails: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email.
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Cookies: You can choose to disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website (like adding items to your cart).
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Data Deletion: You can request the deletion of your personal data by contacting us at info@evami.com. We will comply with your request, subject to our need to retain certain information for legal, security, and fraud prevention purposes.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use standard security protocols and encryption to protect data transmitted to and from our site. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Contact Us & Grievance Officer
If you have any questions about this Privacy Policy or wish to raise a concern about how we handle your data, please contact our Grievance Officer:
Email: info@evami.com
We will address your concerns promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this page periodically.